Refund and Cancellation Policy

Moneyback Packages

For Resale: A non-refundable service and processing fee, equivalent to 25% of the total package price, will be deducted.
For Rental: A non-refundable service and processing fee, equivalent to 25% of the total package price, will be deducted.
GST on service charges is non-refundable.
The property must remain unsold or unleased for a refund to be eligible.
Refund request must be submitted within 7 days of package expiry.
No refund if 30+ buyer/tenant contacts have been reached.
The company may request documents to verify refund claims.
Refund approval is at the sole discretion of the company and is final.
Contact our support team for assistance (see "Contact Us" section).
All disputes are subject to exclusive court jurisdiction.

Access is granted upon payment for listing leads and services as agreed.
Listings are shown based on user-selected filters; visibility is not guaranteed.
The company may collect and host details like carpet area, pricing, address, etc.
No assurance is given for lead quantity or order of listing visibility.
Platform visibility data maintained by our internal system is final and binding.
You confirm rights to publish your listings and agree to follow applicable laws.
Violations may result in indemnification of the company by the user.
All platform-related IP remains the sole property of the company.
The company reserves the right to remove content at its discretion.

Subscription can be canceled anytime with a refund within 7 days if unused.
Once a package starts, cancellation or termination is not allowed.
If package activation is delayed by the user beyond 2 days post-payment, it's considered consumed — no refund.
No cancellation/refund is allowed once a package goes live on the platform.
Refunds, if any, are solely at the company's discretion and are final.

ONCE THE REFUND IS APPROVED, AMOUNT WILL BE CREDITED BACK TO THE ORIGINAL PAYMENT METHOD WITHIN 3-5 WORKING DAYS.

For Resale: A non-refundable service and processing fee, equivalent to 25% of the total package price, will be deducted.
For Rental: A non-refundable service and processing fee, equivalent to 25% of the total package price, will be deducted.
GST on service charges is non-refundable.
The property must remain unsold or unleased for a refund to be eligible.
Refund request must be submitted within 7 days of package expiry.
No refund if 30+ buyer/tenant contacts have been reached.
The company may request documents to verify refund claims.
Refund approval is at the sole discretion of the company and is final.
Contact our support team for assistance (see "Contact Us" section).
All disputes are subject to exclusive court jurisdiction.

Access is granted upon payment for listing leads and services as agreed.
Listings are shown based on user-selected filters; visibility is not guaranteed.
The company may collect and host details like carpet area, pricing, address, etc.
No assurance is given for lead quantity or order of listing visibility.
Platform visibility data maintained by our internal system is final and binding.
You confirm rights to publish your listings and agree to follow applicable laws.
Violations may result in indemnification of the company by the user.
All platform-related IP remains the sole property of the company.
The company reserves the right to remove content at its discretion.

Subscription can be canceled anytime with a refund within 7 days if unused.
Once a package starts, cancellation or termination is not allowed.
If package activation is delayed by the user beyond 2 days post-payment, it's considered consumed — no refund.
No cancellation/refund is allowed once a package goes live on the platform.
Refunds, if any, are solely at the company's discretion and are final.

ONCE THE REFUND IS APPROVED, AMOUNT WILL BE CREDITED BACK TO THE ORIGINAL PAYMENT METHOD WITHIN 3-5 WORKING DAYS.